What our Customers say...

Testimonials

Once SERVPRO took charge they started the process moving.

I was very pleased with the service I was provided.

They performed great!  If needed again, which I hope not, It's SERVPRO I will call.

Joe was so good about keeping us informed throughout the whole ordeal.  He was kind and sympathetic.

kind, friendly, courteous.  Clean and efficient as well.  I appreciate them explaining in detail to me AND calling my husband.  Very informative.

Great Service- Thank you.

This team that showed up at my house was some of the most professional people I've dealt with.  Amazing experience.  The duties they did were just as explained to me.  All the above workers deserve a raise!!!

Cannot improve on perfection! Great Team!! Great Service!! Great Customer Service!!!

The team was great.

Great Job!

Very friendly staff, worked very hard.

Very professional and prompt.

Keep up the good work.  Very professional, good attitude.

Nick is a wonderful person and does an outstanding job.

They did good and everything looks great.

Amazing company to work with.

Dustin keeps people in line and always answers the phone or texts.  Great job.

Joseph Steinhauer did an excellent job explaining the procedures that would take place to dry out the basement.  The office personnel and workers were extremely courteous.

They did a great job.

Everyone was wonderful!

First of all Brenda, who answered the phone was so reassuring.  But Joseph Steinhauer was an incredible, incredible calming source.  He was on the phone immediately setting up a team and then proceeded with his inspection.  Hopefully we never need SERVPRO again, but if we did I wouldn't hesitate to call.

Despite many frozen pipes in the area SERVPRO arrived within 2 hours of my call.

Very professional and polite.

The guys were courteous and prompt.

Very quick and efficient work.  Would recommend!

5 stars in my book.  All of the staff at SERVPRO were extremely helpful, friendly and thorough!  I hope I never have to use you again because water damage stinks but if I do need someone I'll call you!! Many thanks for a great job!

This was a great number of people that I talked to, very helpful.  I would give them the very highest recommendation to everyone.  Thank you so much for your help.  The cleaning was so great.

They were great.  Would highly recommend.

Very good job.  Crew was fantastic!

Excellent, prompt and professional.

Very professional and knowledgeable.

Good Service

A job well done!

They did amazing!  They were kind and friendly, definitely an awesome crew! Thank you!

The Troy Illinois office was courteous, sufficient, and worked in a timely manner.  Very thankful for their staff.

I would highly recommend SERVPRO to anyone with problems with their home.  Dustin and his entire crew were GREAT!  I was told what was going on every step of the process.  Thanks a lot.

I was very happy with the service.  I can't think of any changes.

The service provided by Dustin Sanders was excellent.  His expertise in walking us through the entire process of clean-up, tearing out drywall, baseboards, removal of flooring made it easy for us to appreciate his professionalism.  His crew was courteous and professional.  Thank you for making this part of what could be a very stressful ordeal less so because of Dustin Sanders.  Because of him , I would not hesitate to recommend SERVPRO to other.s

Prompt, neat, courteous techs.  Thanks for helping us out!

The whole team did a fantastic job from start to finish.  They put me at ease, made me feel as if I was their #1 priority.