What our Customers say...

Testimonials

It would be hard to improve their performance.

Dustin and Brandon explained what they would be doing to the house thoroughly.

The whole team was excellent.  Thank you.

Every employee very friendly.

I want Brandon S to do all of my carpet cleanings.  He does the best job. 

Mike Cheatham was very professional and able to answer all questions.

Your crew was professional.  Arrived when promised!! Quick! Explained everything.  Joseph knows his business!

Michael was incredible.  Richard very professional and dedicated.  Jumped right in and went right to work.

Dustin and his team went above and beyond our expectation.  Dustin's team was professional, kind, pleasant, knowledgeable, made sure the customer was completely satisfied. They explained everything to our understanding.

Each team member was thorough in explaining process.  Great job!

Crew was very polite, very helpful, and professional.  

professional-I was very pleased

Joseph knew what to do and had everybody quickly working to get the job well done.

Very nice, professional staff.

They have great personalities. 

Excellent service!  Very happy that sales rep was at my home within an hour of my initial call!

Great customer service!

The service provided by Dustin Sanders was excellent.  his expertise in walking us through the entire process of clean-up, tearing out drywall, baseboards, remove flooring made it easy for us to appreciate his professionalism.  His crew were courteous and professional.  Thank you for making this part of what could be a very stressful ordeal less so because of Dustin Sanders.  Because of him, I would not hesitate to recommend SERVPRO to others.

Awesome job!! Joseph and his team were very meticulous in getting things cleaned up.

The onsite personnel were polite and informative.  Steve and Dakota were very nice and informative.

Job well done.  Very good teamwork.  Very impressed.  Would use them again if needed.

Each team member was thorough in explaining progress.  Great job!

Could not have been more polite and accommodating during this disaster!

All in favor of reuse and recycling.

The best cleaning company and very helpful and do the best jobs.

The best cleaning companies. Very helpful and always do the best jobs

Great Job!

Once SERVPRO took charge they started the process moving.

I was very pleased with the service I was provided.

They performed great!  If needed again, which I hope not, It's SERVPRO I will call.

Joe was so good about keeping us informed throughout the whole ordeal.  He was kind and sympathetic.

kind, friendly, courteous.  Clean and efficient as well.  I appreciate them explaining in detail to me AND calling my husband.  Very informative.

Great Service- Thank you.

This team that showed up at my house was some of the most professional people I've dealt with.  Amazing experience.  The duties they did were just as explained to me.  All the above workers deserve a raise!!!

Cannot improve on perfection! Great Team!! Great Service!! Great Customer Service!!!

The team was great.

Great Job!

Very friendly staff, worked very hard.

Very professional and prompt.

Keep up the good work.  Very professional, good attitude.

Nick is a wonderful person and does an outstanding job.

They did good and everything looks great.

Amazing company to work with.

Dustin keeps people in line and always answers the phone or texts.  Great job.

Joseph Steinhauer did an excellent job explaining the procedures that would take place to dry out the basement.  The office personnel and workers were extremely courteous.

They did a great job.

Everyone was wonderful!

First of all Brenda, who answered the phone was so reassuring.  But Joseph Steinhauer was an incredible, incredible calming source.  He was on the phone immediately setting up a team and then proceeded with his inspection.  Hopefully we never need SERVPRO again, but if we did I wouldn't hesitate to call.

Despite many frozen pipes in the area SERVPRO arrived within 2 hours of my call.

Very professional and polite.

The guys were courteous and prompt.

Very quick and efficient work.  Would recommend!

5 stars in my book.  All of the staff at SERVPRO were extremely helpful, friendly and thorough!  I hope I never have to use you again because water damage stinks but if I do need someone I'll call you!! Many thanks for a great job!

This was a great number of people that I talked to, very helpful.  I would give them the very highest recommendation to everyone.  Thank you so much for your help.  The cleaning was so great.

They were great.  Would highly recommend.

Very good job.  Crew was fantastic!

Excellent, prompt and professional.

Very professional and knowledgeable.

Good Service

A job well done!

They did amazing!  They were kind and friendly, definitely an awesome crew! Thank you!

The Troy Illinois office was courteous, sufficient, and worked in a timely manner.  Very thankful for their staff.

I would highly recommend SERVPRO to anyone with problems with their home.  Dustin and his entire crew were GREAT!  I was told what was going on every step of the process.  Thanks a lot.

I was very happy with the service.  I can't think of any changes.

The service provided by Dustin Sanders was excellent.  His expertise in walking us through the entire process of clean-up, tearing out drywall, baseboards, removal of flooring made it easy for us to appreciate his professionalism.  His crew was courteous and professional.  Thank you for making this part of what could be a very stressful ordeal less so because of Dustin Sanders.  Because of him , I would not hesitate to recommend SERVPRO to other.s

Prompt, neat, courteous techs.  Thanks for helping us out!

The whole team did a fantastic job from start to finish.  They put me at ease, made me feel as if I was their #1 priority.