Recent Posts

Fire damage? We do smoke and soot cleanup!

1/15/2019 (Permalink)

Fire Damage Fire damage? We do smoke and soot cleanup! Soot left on the stairs after a house fire.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Belleville-O'Fallon will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
618-233-1289

All about Carbon Monoxide.

1/4/2019 (Permalink)

How much do you know about carbon monoxide?

Carbon monoxide is a dangerous gas that cannot be seen, tasted and has no smell. On an average 430 people die a year from carbon monoxide poisoning. The majority of the time these deaths are caused by faulty, improperly used or vented furnaces, ranges, heaters, etc.

There are many steps you can take to prevent your family, friends, employees, etc., from carbon monoxide poisoning. Perform regular maintenance on all CO equipment and appliances. Install carbon monoxide detectors on every level of your home or business and check the batteries often.

If you are needing to use a portable generator and other machine that puts off fumes; only use it in well ventilated areas away from doors, windows, vents or any other opening. 

Prevent your pipes from freezing this winter.

12/26/2018 (Permalink)

When the temperatures drop prepare your home or business to prevent your pipes from freezing. If your pipes freeze the chance of them bursting is much greater. Here are a few tips to help prevent your pipes form freezing.

  • Keep garage and exterior doors closed as much as possible.
  • Make sure no cold air is leaking through your windows or doors.
  • Keep your thermostat set to the same temperature during the day and night.
  • If you will be going away for a few days or more keep the heat running and set no lower than 55 degrees.

Dealing with a water damage is stressful especially during the Holiday season. SERVPRO of Belleville-O’Fallon is always here to help in your time of need.  Give us a call at 618-233-1289.

Post Holiday clean up.

12/17/2018 (Permalink)

Are you hosting the Holiday's at your home this year? 

Hosting a party can be very stressful and a lot of work. The more people you have over the bigger chance a mess will be made. Sometimes big messes are made, new spots appear on your carpets or furniture. 

Did you know SERVPRO of Belleville-O'Fallon can help you with spot removal, furniture and carpet cleaning, deodorization, content clean and even air ducts and HVAC cleaning?

If any big messes happen and you really do not feel like cleaning it up give SERVPRO of Belleville-O'Fallon a call. We will send someone out to give you a quote and schedule your cleaning. 

SERVPRO of Belleville-O'Fallon has been making messes look "Like it never even happened." since 1993!

Call us at 618-233-1289

2019 IICRC Certified Firm Renewal

12/11/2018 (Permalink)

SERVPRO of Belleville-O'Fallon is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Belleville-O'Fallon

SERVPRO of Belleville-O'Fallon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm.

House fire board up and roof tarp.

12/10/2018 (Permalink)

Fire Damage House fire board up and roof tarp. The side of the house closest to the fire.

Around 5 am SERVPRO received a call for a fire damage. The home owner told their neighbors house went up in flames around 3 am and caused major damage to their home as well. 

The neighbors home was completely destroyed and there was major damage to the home we were called on. Luckily no one was injured and everyone got out safely.

A CSR and our Marketing Representative arrived to the home a few hours after the call to start analyzing the damage and see what needed to be done first. 

After talking with the home owner and insurance adjuster we decided to build an exterior wall, tarp the roof and board up all broke windows.

When the crew arrived they got right to work and got everything built and covered by the end of the day.

If you ever experience a fire give us a call! We can board up, tarp, clean your contents, as well as the restoration for your home!

Call us at 618-233-1289

Water restoration process.

12/7/2018 (Permalink)

A water damage happens when a pipe breaks, plumbing backs up, flood waters rise, or a number of other reasons in which water enters a structure.

Water restoration is the act of making it "Like it never even happened." which is our specialty at SERVPRO of Belleville-O’Fallon. 

Many homeowners who experience a water damage often don't know where to start. The first step is assessing the situation and responding appropriately.

There are two criteria for categorizing water damages: Class, and Category.

The Class of water damage refers to the extent of damage and how much moisture has been soaked up (or bound) in the building material.

There are 4 Classes of water damages:

Class 1 - water is confined to a small area and materials absorb very little water.

Class 2 - where wet materials represent approximately 5-40% of combined floor, wall, and ceiling surface area in a space

Class 3 - wet materials represent more than 40% surface area

Class 4 - this class of damage is a special case where water has been deeply absorbed into the structure and special methods need to be employed beyond a regular drying plan.

Category refers to the level of contamination caused by the water:

Category 1 - originates from a sanitary source, meaning a supply line or sink overflow with no contaminants

Category 2 - water that contains some contaminants such as washing machine or dishwasher rinse water

Category 3 - this includes all water that is significantly contaminated and could cause illness if ingested. This would include sewage, standing water with microbial growth, or water from a toilet containing fecal matter

If you have a water damage that needs to be assessed and for help with the cleanup call SERVPRO of Belleville-O’Fallon at 618-233-1289

Do you own pets?

11/19/2018 (Permalink)

Owning pets can be wonderful and awful at the same time. One bad thing about owning a pet is the potty training accidents. No one wants to deal with cleaning the mess off your carpet or furniture. If not properly cleaned the smell doesn't always go away the first time; especially if you do not catch it right away.

SERVPRO of Belleville-O'Fallon also specializes in pet feces clean up and odor removal. We have the right cleaners and carpet machines to get the sports and odors removed. Our professionally trained staff will work our hardest to remove all spots and odors out of your home.

Next time your pet leaves a mess give us a call! 

618-233-1289

Making messes look "Like they never even happened" since 1993.

Stay safe this Holiday Season.

11/14/2018 (Permalink)

Thanksgiving is already next week. SERVPRO of Belleville-O’Fallon wants to wish everyone a wonderful and safe Thanksgiving Day! To help keep you, your family and your home safe this year take a look at these tips:

  • Stay in the kitchen when cooking.
  • If you leave the room, turn off the stove and move the pan from the burner.
  • Keep things that can burn — oven mitts, towels, and wooden spoons — three feet from the stove.
  • If a fire starts, slide a tight-fitting lid on the pan and turn off the heat.
  • Avoid loose-fitting clothing that can easily catch fire.

Cooking fires is one of the main causes for home fires a year. Being aware and paying attention while you are cooking will help prevent a fire from starting. Stay safe this Holiday Season and remember SERVPRO of Belleville-O’Fallon is always Here To Help!

We are helping in Florida.

11/6/2018 (Permalink)

Storm Damage We are helping in Florida. Richard and Mike are loading equipment to take to Florida.

SERVPRO of Belleville-O'Fallon currently has crews down in Florida helping clean up after hurricane Michael. SERVPRO as a company has what they call a Storm Team. Franchise's all over the US will receive a email asking if they are able to go help whichever state has been damaged by any storm. Last year we had crews in Texas for a few months helping after their hurricane.

This year we decided to send 5 of our team members down to help with restoration and clean up. They left October 27th and October 28th. We expect them to be coming back the week of Thanksgiving. 

Our crews have been working very long and hard days to help as many people as we can. SERVPRO is always Here To Help when disaster strikes!