Recent Posts

What happens next?

2/16/2020 (Permalink)

After a home or business owner calls SERVPRO of Belleville-O'Fallon to respond to a water damage, we try our best to be on the scene within hours. Our experienced crew will immediately begin extracting the water from the area. They will also begin removing any damaged trim, insulation, carpeting or pad in preparation to have the area dried and restored. To begin the drying process and ensure that all of the dampness and excess moisture is removed, the crew will set up equipment such as fans and dehumidifiers.  

You may be wondering, what happens next? Our crews will then come back to monitor the equipment to ensure that it is working properly. This will also ensure that we know that your Belleville home and property is drying appropriately and to our standards. We will stay in communication with both you and your insurance agent during this process to ensure that everyone stays informed.  

If you experience a water damage in your St. Clair County home or business, call SERVPRO of Belleville-O'Fallon at 618-233-1289. Our friendly team is available 24/7 in order to ensure quick and efficient service.  

Attention to Detail

1/26/2020 (Permalink)

At SERVPRO of Belleville-O'Fallon, we take pride in our ability to pay attention to every detail as we restore your home, property, or personal belongings. We strive to do quality work the first time, every time. This helps to make the process easier on you as well as to get your home and belongings restored as quickly as possible.  

Why do we focus on restoration vs replacing your property or personal belongings? Our goal is to save as many of your things as we possibly can, and return them to pre-damage condition. This can be more cost-effective, time-effective, and can ensure that you have your family heirlooms or treasures that may be irreplaceable restored as well. As a part of our inspection, our team will walk through and determine what can be restored and cleaned, and keep you informed during the entire process. We will also work with your insurance company to ensure that it is an easy, streamlined process. At the completion of the job, we will do an additional walk through to ensure that every item was properly cleaned and restored.  

If you find yourself with a disaster on your hands, you can call our friendly, experienced crew 24/7 at 618-233-1289.  

Why our employees love being a part of the SERVPRO team

1/20/2020 (Permalink)

One of the things that we take pride in at SERVPRO of Belleville-O'Fallon is our crew’s ability to work together as a team. This helps each crew to work quickly and efficiently as well as to make every job look “Like it never even happened”. Our team is like one big family, we build each other up, support each other, and know each other's strengths. Together we pool our efforts and work until each job is completed both efficiently and correctly. Working at SERVPRO also gives our employees the chance to learn new skills, gain leadership skills, have training opportunities, and more.  

I recently asked some of our employees why they loved working for SERVPRO. One response was “I love coming in everyday and knowing that I’m making a difference for our homeowners, being able to see a job through from start to finish, and knowing that I can take pride in my work, and in the work of my team”. Another response was “I enjoy working for a company that cares, and being able to help the home owners have less stress and know that we are going to help do whatever we can to restore their home to pre-damage condition”. We are proud of our team and feel confident in their abilities to work together to get the job done!  

If you want to apply to work for our team, or have any questions about cleaning and restoration, feel free to call our office at 618-233-1289 or stop by in person at 2220 Libeler Road Troy, IL, 62294. 

Preventing Ice Dams

1/17/2020 (Permalink)

The snow and ice, especially icicles can be beautiful to look at, but they can also cause damage to your home or business. Ice dams are formed when snow or ice begins to accumulate on a roof. Some parts of the roof may be located under a heating system such as an overhang that is near an attic space. The heating system kicks on, it will warm up the roof causing the built-up snow or ice to melt and drip or flow into the house. This can cause a water damage inside of the house. Water damage that is left untreated can cause mold problems, begin to smell, and/or leave stains on the walls or ceilings. Ice dams can often be hidden from view so you don’t realize they are there until it too late and the damage has already been done. Chimneys, roof vents, and even the sun shining are all other ways that the snow or ice can melt and refreeze, causing ice dams. 

So how can you prevent ice dams from causing havoc and damage to your St. Clair County home or business? Let's talk about some different things that you can do: 

  • Adding insulation to the attic and attic access doors  
  • Remove or closely monitor attic heat sources 
  • Check the flashing around the chimney 
  • Check the outside the house for ice/snow build-up, take a photo and use that to check the inside of the house for signs of leaks or water damage. 
  • Use heated cables (installed before winter weather hits) to warm the roof from the outside, preventing ice build up 
  • Check the roof for accumulating ice 
  • Carefully clear any snow and ice out of the gutters 
  • Use an aluminum roof rake to remove any accumulated snow 
  • Fill an old pair of panty hose or sock with calcium chloride ice melter (It is not recommended to use rock salt as it can cause roof damage). Place the sock on the ice and watch it begin to melt.   
  • Remove the ice from the roof by breaking it off in small chunks.  
  • Consider consulting a professional for this as it can be tough and dangerous task 
  • It is recommended to use a blunt mallet instead of anything sharp, as you do not want to cut or break the shingles underneath the ice.  

If you have any questions about water damages, contact SERVPRO of Belleville-O'Fallon at 618-233-1289. Our team is available 24/7 for quick and friendly service.  

Clothes Dryer Safety Tips

1/13/2020 (Permalink)

An appliance that is often used in many households is the clothes dryer. The dryer is often used as often as daily or several times a week. It is important to ensure that your dryer is properly maintained and order to prevent emergencies such as a fire from occurring in your St Clair County home. According to the U.S. Fire Administration (https://www.usfa.fema.gov/prevention/outreach/clothes_dryers.html), close to 29,000 fires caused by dryers are reported yearly. These fires amount to nearly 35 million dollars in property damage. We compiled these easy tips for how to practice safety while using the clothes dryer in order to prevent fires and fire damage.  

  • Clean and check the lint trap after every use of the dryer to avoid build up.  
  • Clean the back of the dryer to ensure there is not a build up of lint  
  • Ensure that the lint trap is in place before starting the dryer 
  • Ensure that the venting system behind the dryer is not restricted or damaged 
  • Ensure that the dryer is vented to an appropriate location and that the outdoor vent is working properly 
  • Before leaving the house or going to bed, ensure that the dryer is turned off 
  • Before leaving the house for an extended period of time, such as a vacation, ensure the dryer is turned off and unplugged 
  • Do not overload the dryer with clothes, this can cause stress on the motor 
  • Consider having the dryer installed by a professional. Always ensure that the correct electrical plug and outlet are used.  

If you have any questions or concerns about fire restoration, or any other cleaning or restoration needs, please contact SERVPRO of Belleville-O'Fallon at 618-233-1289. Our friendly and efficient team is available 24/7 to help! 

Choosing SERVPRO for your Water Damage

12/14/2019 (Permalink)

Many different things can cause a water damage. Leaking pipes, frozen pipes, flood waters, or even an overflowing bathtub are just a few examples. No matter if it is a few inches or a few feet of water, it can cause major damage to your home or business and should be addressed immediately. Water can damage personal belongings, the physical structure of the property, and cause mold damage or other issues. 

What happens when you call SERVPRO of Belleville-O'Fallon after a water emergency? Our experienced team is on call 24/7 even on the holidays to ensure prompt, quality customer service at any time. They will contact you to set up an estimate, walk you through any questions or worries you may have and get a crew out as soon as possible in order to begin drying up any water and to ensure that our team makes it “Like it never even happened”. Our team is able to set up drying equipment, repair any damage to the structure, and clean any contents and personal belongings that may have been damaged.  

Are you experiencing a water damage? Call SERVPRO of Belleville-O'Fallon at 618-233-1289. Our experienced team is ready and willing to help!  

Educating Children about Fire Safety

12/8/2019 (Permalink)

At SERVPRO of Belleville-O'Fallon, the safety of you and your family is of the upmost importance to us. While some disasters and emergencies are unable to be avoided, there are ways to stay prepared and educated in order to stay safe in many situations. One way to be prepared is to educate your children about fire safety. There may be times when an emergency happens and you are not there or are unable to quickly tell them what to do, if they are prepared and knowledgeable in advance this may help to keep them safe. We put together some quick tips on teaching fire safety to children.  

  • Teach your child what smoke alarms sound like and what to do when they hear one going off. 
  • Talk about what exits to use in case of an emergency and where they should go once they are safely out of the home. Consider having a family meeting place such as at a neighbor's house or at a familiar landmark.  
  • Practice exit strategies from different rooms and at different times of the day so that your children have a better idea of what to expect and become familiar with the plan. 
  • Practice Stop, Drop, and Roll with your children should their clothes ever catch on fire.  
  • Teach children to check to see if a door knob is hot before touching and they should do if it is. This could include finding a secondary exit, using a towel to open the door. 
  • Discuss with children the importance of staying out of the house once they have safely exited in order for them to remain safe.  

Our goals at SERVPRO of Belleville-O'Fallon

11/20/2019 (Permalink)

Working in the Saint Clair County area, SERVPRO of Belleville-O'Fallon strives to serve the community and help to clean up a variety of different kinds of damages quickly and efficiency. We work on both residential homes and commercial businesses. Our goals are to get families back into their homes as quickly as possible and help businesses get up and running as soon as they can. There are times when we are able to work on commercial business while they are still open in order to ensure that they lose as little business as possible.  

We also communicate with the insurance company throughout the entire process which helps to take some of the stress and worry off of the home owner or business owner. We want to ensure that walk with you from every step from start to finish so that every question you may have is answered. If you have any questions about a water or fire damage or any other types of cleaning or restoration call us 24/7 at 618-233-1289. Our friendly and experienced team is ready and waiting to answer any questions you may have.  

Protecting your home with the dropping temperatures outside!

11/18/2019 (Permalink)

As the winter months bring colder weather it is important to protect your home from water damages that could be caused by your pipes freezing. Water expands as it freezes, which places pressure on pipes and puts them at risk of cracking or bursting. Pipes that are most at risk include those that are outside such as hose, swimming pool, or sprinkler lines. Others include those that are along exterior walls, have little insulation or are in unheated areas of the house such as garages, unfinished basements, crawl spaces, and attics. 

Here at SERVPRO of Belleville-O'Fallon we want to help keep your Saint Clair County home safe and sound. Some ways that you can protect your home from freezing pipes include:  

-At summers end, drain and store outdoor hoses from the winter 

-Drain water from swimming pool and water sprinkler lines, while following manufacturer instructions. 

-Locate pipes that are in areas that are unheated or uninsulated such as under cabinets, or in the garage. Both hot and cold lines should have insultation.  

-Consider adding insulation to your attic, crawl space, and basement to further protect pipes from the cold. 

-Keep the garage doors closed in freezing weather to keep as much heat in as possible 

-When the temperature drops, and you have exposed or uninsulated pipes, leave the cold water faucet on at a trickle to help prevent freezing. 

-Keep cabinet doors open to allow air flow to the pipes underneath (ensure that there are no chemicals or other products inside that children or pets could get into). 

-If you are going on vacation, leave the heat on in your home and consider having someone come to check on your house in case of freezing temperatures. 

This list was adapted from https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes.html

We hope you stay warm and safe this winter. If you have any questions, or experience a water loss emergency our team is always available 24/7 at 618-233-1289.  

Make room for safety in your Thanksgiving plans!

11/13/2019 (Permalink)

The Thanksgiving holiday is often centered around food, family, friends, and fun. Much of the time around the holiday can be spent in the kitchen preparing new recipes, family recipes, and/or baking. During this time of cooking and baking it can be easy to get caught up in the moment and to forget these easy safety tips. Kitchen fires and accidents are extremely common around the holidays and at SERVPRO of Belleville-O’Fallon in St. Clair County we want you and your family to remain safe and worry free.

Some ways that you can prevent kitchen fires and accidents are:

  • Limit the amount of people in the kitchen. Encourage children and pets to stay out of the kitchen while cooking food.
  • Clean cooking surfaces often to avoid getting a build up of grease in the kitchen
  • Keep the floors and counters in the kitchen as clear as you can. Ensure that there are no appliances on the counters with dangling wires, or items on the floor that could pose as a tripping hazard.
  • Stay in the kitchen while preparing food on the stove top and in the home while food is being prepared in the oven. Stay aware of food that is cooking and check on it frequently.
  • Keep any flammable objects such as dishtowels, oven mitts, or food packaging away from heat sources such as the oven, stove top, or other appliances.
  • Ensure that clothing does not have any loose material and try to avoid wearing dangling jewelry.
  • Check that all smoke detectors in the house are working and have working batteries in them.
  • Place a fire extinguisher in the kitchen and ensure that the individuals in the household know how to use it properly.  

We wish you a fun and safe holiday season! Our team is on call 24/7, even during the holiday season. If you experience a fire, we are standing by to make it “Like it never even happened”. Call us at 618-233-1289.