Recent Posts

Do's and Don'ts after a Fire

9/10/2019 (Permalink)

Fires are never planned. They catch you off guard and take you by surprise. It is always best to be prepared for one and to know what to do when one strikes. From a small kitchen fire to a full house fire SERVPRO of Belleville-O’Fallon is always here to help. We have 25 years’ experience with fire and smoke clean-up and restoration.

So, what do you do when a fire happens? Here are some helpful tips to use:


  • Limit movement to prevents soot being embedded in your carpet and upholstery
  • Keep Hands clean.  Soot on hand can further soil upholstery, walls, and woodwork
  • If your power is out empty the refrigerator and freezer
  • Change your HVAC filter, but leave the system off until a trained professional comes out
  • Place dry colorfast towels or old linens on rugs, upholstery, or carpet traffic areas.  


  • Attempt to wash any walls or painted surfaces
  • Shampoo any carpets or furniture
  • Consume any food or beverages that may have been close to the fire, heat or water
  • Turn on ceiling fixtures if the ceiling is wet.

After experiencing a fire in your home or business, call SERVPRO of Belleville-O’Fallon at 618-233-1289 to have our professionals come out and make your fire damage look “Like it never even happened.”

Flood Preparation

9/10/2019 (Permalink)

Flooding can happen fast and unexpectedly. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon

per person per day

  • Food—3+ day supply of nonperishable,

easy-to-prepare food

  • Flashlight
  • Battery-powered or hand-crank

radio (NOAA Weather Radio, if


  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and

medical items (hearing aids with

extra batteries, glasses, contact

lenses, syringes, cane)

  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents

(medication list and pertinent

medical information, deed/lease

to home, birth certificates,

insurance policies)

  • Cell phone with chargers
  • Family and emergency contact


  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula,

baby food, diapers)

  • Pet supplies (collar, leash, ID, food,

carrier, bowl)

  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen

September is National Preparedness Month

9/10/2019 (Permalink)

This year for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and lead efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

Make sure your family is informed and practiced in your emergency plan. Be sure to sign-up for alerts and warnings for your local area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these skills could mean life or death in an emergency situation for you, your family, and your neighbors.

Check your Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevent to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency

Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on for the free PDF.

Whether it’s flood, wildfire, or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship, and neighborhoods are prepared Call SERVPRO of Belleville-O’Fallon at 618-233-1289 to find out how they can help make it “Like it never even happened” if disaster strikes in your life.

Tobacco Smoke Odor Removal

8/27/2019 (Permalink)

Tobacco Smoke Odor Removal

After years of smoking in a home, walls and contents become blemished and develop bad odors, and professional cigarette smoke odor removal is often necessary. Learn more about cleaning homes affected by tobacco residue and odors below.

What is tobacco smoke?

Cigarette smoke residue is a yellowish-brown, gluey substance that sticks to every surface in a home, making it difficult and time-consuming to remove.

When cigarettes, pipes or cigars are burned, the environmental tobacco smoke (ETS) that results, also known as “secondhand smoke”, is a complex mixture of over 7,000 compounds, more than 40 of which are associated with cancer, according to the EPA exposure to ETS, which is often referred to as “passive smoking”, affects both smokers and non-smokers.

How does tobacco smoke affect your home?

Smoking not only affects the people exposed to smoke, but it also produces odorous substances that stick to every surface of the area where smoking has taken place. The yellowish-brown substance eliminated through smoking bonds to walls, furniture, and plastics, and can permanently change their appearance. Cigarette smoke also penetrates more odor-absorbing objects, such as carpets, upholstery, bedding, clothes, and many more.

Additionally, the HVAC system of a building carries the smoke odor and chemicals throughout the structure. The affected surfaces will become unpleasant to look at and the odors may disturb many people. The end result of long-term smoking in enclosed areas is similar to that of a fire. However, tobacco smoke chemicals are much more difficult to eliminate than those of an actual fire.

Ultimately, tobacco residue is extremely hard to remove and requires professional equipment and services.

How professionals remove smoke odor from a property

As tobacco residue is present throughout the entire affected area, removing it is often very difficult. There is no magic formula that just whisks away residues and smells.

Masking the odor with air fresheners only works temporarily and can pose health risks. Moreover, covering up tobacco smell with a fresh coat of paint without cleaning first will not effectively eliminate the odor. Within weeks or months, the smoke residue will begin leaking through the paint and spread offensive odors through the room, just like before.

The only effective way to remove tobacco residue and smell is through very thorough cleaning and then sealing all structural surfaces. Restoration specialists start tobacco smoke removal by cleaning all surfaces. The cleanup always includes deodorizing agents to help eliminate the very tiny particles of tobacco smoke.

Once the technicians finish cleaning the visible surfaces, using specialized equipment is often necessary to remove the very last of the odors that are not accessible (such as inside walls or joints). This will often involve professional equipment that effectively destroy the smelly particles that penetrated the hard-to-reach areas.

The next step consists of sealing the surfaces with a sealant. A product designed to seal smoke residues is required. These can lock in the very last of the stains and odors. Finally, the surfaces will be ready to paint, refinish or apply new coverings.

What about the soft items? The soft things in a home such as upholstery, bedding, draperies, and clothes absorb odors very well and are often easily damaged. Because of this, they are very difficult to successfully restore and may require specialists. In many cases though, the decision is made to simply replace these materials and items.

For cigarette smoke odor removal, call SERVPRO of Belleville-O’Fallon at 618-233-1289

Fast Emergency Response Matters

7/30/2019 (Permalink)

There's never a convenient time for fire or water damage to strike your home or business. Every hour spent cleaning up is an hour of lost time with family and friends or an hour of productivity. When an emergency arises in your home or business, call SERVPRO of Belleville-O’Fallon and we'll be there fast with the help you need. The first step to getting back to life or business if just one call away.

SERVPRO of Belleville-O’Fallon professionals are available 24-hours a day in the St. Clair County area and have the expertise, training, and equipment required to put you back in business. Our technicians are highly trained and are ready for dispatch to restore your home or business.

Whether you need your home or business cleaned up or dried out, SERVPRO of Belleville-O’Fallon will be there to help make it “Like it never even happened.” Call us today at 618-233-1289.

Summer heat is here

7/1/2019 (Permalink)

Extreme heat has arrived.

Lately the weather has been very hot and humid. We have been on a heat advisory as well. Extreme heat is when the temperature is above 90 degrees for two to three days. During extreme heat evaporation is slowed and the body works harder to maintain normal body temperature.

Using these tips will help keep you cool and safe during this horrible heat.

  • Wearing light and loose clothing will keep you cooler. Dark tight-fitting clothing will trap in the rays; keeping the heat in.
  • Drink more water! Try to stay away from caffeine and alcohol as well.
  • Avoid high-energy activities and get help when doing hard manual work outside
  • Keep your home cooler by covering all windows with drapes or shades, using weather-strips on all windows and doors, and using an attic fan if you have one.

Check often on your elderly, neighbors and pets. This heat can cause dehydration, heat exhaustion, and heat strokes. Staying hydrated and cool will less your chance from any heat illness.

SERVPRO wants everyone to continue to have a fun, cool and safe summer!!

Basement Floods Clean-Up

6/9/2019 (Permalink)

We Specialize in Basement Floods Clean-Up and Restoration After Storms

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your  basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 618-233-1289

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Belleville-O’Fallon and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – SERVPRO of Belleville-O’Fallon Is Here To Help 618-233-1289

What to do When a Pipe Breaks

6/4/2019 (Permalink)

Nobody wants to be responsible for water damage in Belleville IL If you have bursting pipes in your place of business and the building owner or any other authority figure is not present to give direction, there are several things that you could do to stop the problem before it gets out of hand. Keep in mind that if your business has any standard rules for dealing with this type of problem, you can probably find them in a handbook, or a manager could direct you to them over the phone. However, if all else fails follow these simple steps.

The first thing you should do, probably before you even call for help, is stop the flow of water. This action has several benefits:
• Stops current damage and potentially allows water to drain
• Prevents future damage due to seepage 
• Reduces the risk of a water damage category increase
After the water has stopped flowing, then you can start to take action by identifying the major risks involved with your incident. A good first step is to try to estimate the type of water damage you have. 

Knowledge Is Power

Instead of trying to fix a broken pipe by yourself, focus on gathering information. Ask yourself a few simple questions. Where did the water come from? Bursting pipes and sewer drains pose much different risks. Does the water have any chemicals, such as cleaning supplies or cooking chemicals? These questions should help you determine the type of water you have and therefore the water cleanup measures needed to get your business back to a like-new state.

Spread the Word Carefully

After you assess the state of your flood, it's time to communicate what you've found to the various parties involved. Keep in mind that not everyone needs the same information. Responsible people, such as business owners, building managers or janitorial staff, might not need the same information as customers, fellow employees or other similar stakeholders. Dealing with bursting pipes is a team effort, so tell everyone exactly what they need to know in order to minimize professional risks and accelerate your cleanup process. For more information call SERVPRO of Belleville-O’Fallon at 618-233-1289

Commercial Fire Restoration

5/29/2019 (Permalink)

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today – 618-233-1289

Commercial Restoration Presents Unique Challenges

SERVPRO of Belleville-O’Fallon has been helping businesses in the metro east area get back to work following fires for over 20 years. Whether your fire emergency occurs in a restaurant, motel, church, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Locally Owned Company with National Resources

SERVPRO of Belleville-O’Fallon can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters. We are proud to be a member of the Greater Belleville Area Chamber of Commerce.

We serve our local communities and the surrounding area:



Fairview Heights



Commercial Services

5/24/2019 (Permalink)

Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients.  When the need arises for professional cleaning or emergency restoration services, SERVPRO of Belleville-O’Fallon has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military 

 Call Today – 618-233-1289  We will answer your questions.

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of Belleville-O’Fallon to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.

Commercial Building Restoration Services

SERVPRO of Belleville-O’Fallon responds quickly to your St. Clair County fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency.