Recent Posts

SERVPRO® is your one-stop shop for construction

6/15/2023 (Permalink)

Project Manager looking over a construction project down below SERVPRO® Construction Division

One Call to SERVPRO® Covers All Phases of Your Restoration Project

At SERVPRO®, the backbone of our company is fire, water & smoke cleanup, and restoration. But what compliments our cleanup and restoration services is we can seamlessly facilitate every aspect of the reconstruction process of your damaged property!

Our In-House construction division specializes in reconstruction, new residential and retail construction, financial institutions, healthcare facilities, educational facilities, government properties, warehouses, and shipping facilities. SERVPRO® has experts in the field with putting your home or business back to its original condition which includes complete builds from a total loss. Our construction division can provide everything that a normal contractor can provide you after you are hit with a catastrophe. That is why SERVPRO is so unique in the south-central Illinois region, we can handle the entire process so there is no need for multiple companies and services to juggle!

One call to SERVPRO® of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O’Fallon handles everything from start to finish. For work not completed in-house, we have an extensive list of qualified contractors (HVAC, Plumbers, drywall finishing, roofing, electricians, and many other specialized services) just to name a few.

We can fast track your project and offer cost-saving solutions to meet your budget goals because you are dealing with just one company!

Call (618) 667-8648 for all your construction needs because we are not just a restoration company, we are a full-service restoration contractor!

Serving the Community for 27 Years

6/15/2023 (Permalink)

2 hands shaking with the words "for 27 Years!" 27 Years Strong!

27 Years With Plans for 27 More!

Established in 1996, Our locally owned and operated SERVPRO® has been in business for 27 years! We are truly thankful and blessed to have had the priviledge of serving St. Clair County, Madison County and the surrounding region for those years. It could not have happened without the trust you have put in SERVPRO to service you in the time of need.

Our team needs more than just work, they need something to work toward, and here at SERVPRO we provide that culture. The satisfaction of helping people is paramount in our culture. Our team understands our mission of SERVPRO and its reason for being one of the premier restoration services in the nation. Our leadership team implements a culture that takes great pride in delivering a service that truly encapsulates a "Like it never even happened™" experience. All of our divisions from mitigation to large loss to our reconstruction work in the same direction to achieve the goals of being the best in the industry. 

We're Not Going Anywhere

SERVPRO® of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon has been here serving our great communities for decades. We have been here for 27 years and we are just getting started. Our owners, David and Angie Wolfe have dedicated their lives to serving others and have surrounded themselves with like-minded people. 

So, when you have the need for a one stop restoration/reconstruction provider look no further. SERVPRO® has been here for 27 years and we looking forward to serving you for 27 more! Call us today at (618) 667-8648.

Large Loss Disaster? Count On SERVPRO® To Respond!

6/14/2023 (Permalink)

A picture of a trailer mounted generator and Desiccant Dryer at a commercial loss Commercial Restoration Project

We are the #1 Choice in Commercial Cleanup and Restoration

SERVPRO® is available 24 hours a day, 7 days a week, 365 days a year, with fast deployments to your location when called upon to mitigate your large loss disaster.

Large loss disasters can happen in St. Clair and Madison counties to both residential and commercial properties at any given moment regardless of what time it is.  The cost of a fire, water, or smoke damage to a property can add up fast.  When it comes to commercial large loss disasters, the damage can be the result of a flood, from a water main or sprinkler break, soot and smoke damage from a fire, a busted sewer pipe, or even storm damage from a natural disaster.  

We are just one of a few certified Disaster Recovery Teams in the Metro-East region.  Our dedicated Commercial Large Loss Division lead by experienced crew members has the expertise and experience with large loss projects to restore your home or commercial property back to its original condition.

Why choose us:

  • We are the #1 Choice in Commercial Cleanup and Restoration
  • Industry Leader in Residential and Commercial Property Damage Restoration
  • Highly-Trained Technicians to Minimize Disruption
  • Easier Insurance Claim Process
  • Seamless Process from cleanup to reconstruction – 1 Call provides all phases
  • Faster to any size disaster™

Call SERVPRO® today at: (618) 667-8648

SERVPRO® Professional HVAC Cleaning

6/14/2023 (Permalink)

A split picture of dirty and clean Ducts in a HVAC system SERVPRO® HVAC Cleaning

SERVPRO® Professional HVAC Cleaning

With higher temperatures in the 90's arriving in the Metro-East Illinois region early this year, we tend to keep the doors and windows to our St. Louis homes and businesses sealed up tight to keep the hot weather outside. This also keeps the air trapped inside and recirculating through the building. Without routine maintenance and annual HVAC cleaning, your ductwork can become dusty and dirty especially, if there is neglect in routine air filter replacements. This will cause musty odors, dust, mold, and other contaminants to be circulated around your home or business which will result in poor air quality. This can also be a major heath issue for those who suffer with seasonal allergies.

Professional HVAC cleaning of your ductwork helps improve the air quality and gain energy efficiency. Musty odors will be less noticeable and the potential for mold growth will be drastically reduced. This can also help to remedy any bacteria, fugus, or mold that may be in the ductwork.

Does your ductwork need professionally cleaned? SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon can help! Contact our team at 618-667-8648 today to schedule having your ducts cleaned.  

When Dealing with Smoke & Soot Damage

6/7/2023 (Permalink)

a room heavily damaged by smoke and soot Smoke & Soot Damage

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have you experienced Smoke and Soot Damage?
Call Us Today – 618-667-8648

Plumbing components have a Life Expectancy

6/7/2023 (Permalink)

a hot water heater Hot Water Heater

Did you know many common plumbing components have a life span? Many of them have an expectancy much shorter than we might think. Here is a few that we see quite often. The fix is relatively inexpensive; but neglecting it can cause thousands of dollars in mitigation and drying costs.

Water heaters have an expected life span of about 10-12 years. Most of the time these fail because the rubber and metal components in side the tank are in constant contact with water which will naturally break them down over time.

Sump pumps are a vital tool for anyone with a basement or crawl space that takes on ground water after rain storms. Most of these pumps have a life span of about 7 years.

The average sink faucet has a life span of less than 15 years. Because of the flex hose design of the sprayer component, these may fail sooner. Most flex hoses fail after just 10 years. Also, included in the flex hose category are flexible supply lines for sinks, toilets, and washing machines. It is advisable to have these flex hoses replaced every 5 to 10 years. A $10 replacement hose may save you thousands down the road.

Did one of your plumbing components fail you and left you with a huge mess? Call us at (618) 667-8648 for industry leading water damage restoration!

Commercial Property Water Damage Cleanup

6/2/2023 (Permalink)

Commercial property water damage in St. Clair & Monroe counties can bring business activity to an screeching halt. Clients are inconvenienced, supplier shipments are placed on hold, your revenue drops, and you may have to furlow employees until damages are repaired and complete. The impact can be catastrophic for a commercial business. Business owners must repair the damage source, remove the water, and repair the damage.

SERVPRO understands how important it is to mitigate the damage quickly, minimize buinsess interruptions and enable a return to normal operating conditions a.s.a.p. That’s why our team responds within four hours of your call, and we are available 24/7 to help our commercial customers in the metro-east Illinois region.

Our experienced professionals have extensive equipment available to address the damage caused by water leaks. We deploy high-capacity pumps, water extractors for carpets, hardwood flooring and cavities, air movers, and dehumidifiers as needed to remove water and dry your building out quickly. We also utilize moisture sensors to detect high moisture areas inside walls and under cabinets to avoid further damage and mold infestations from occurring.

We aim to minimize the total damage caused by water in your commercial building. Once mitigation and demo is complete, our reconstruction team is right behind us to get you to a preloss condition. Our building services teams can also assist with repair and reconstruction services so one call does it all. SERVPRO coordinates the trades required to return your commercial building to its original condition “Like it never even happened.”

We have you covered whether its plumbing, electrical, drywall, or flooring repairs or reconstruction services needed. SERVPRO can reduce the total downtime and expenses by coordinating cleanup and repair activities with no lag time.

SERVPRO provides the following services:

  • Water damage and reconstruction services
  • Water Cleanup & restoration
  • Fire, Water, Smoke cleanup & restoration

Call TEAM WOLFE for water damage repair services. We provide St. Clair & Monroe Counties with award winning restoration services. We are always open so call 24/7 at (618) 667-8648.

Do You Know What To Do if a Kitchen Fire Breaks Out?

6/2/2023 (Permalink)

flames in kitchen Kitchen Fires

Do you know what to do in the event of an out of control kitchen fire?

Electrical fires? Grease fires? What do you need to do?

Here are some tips to follow to prepare you if you ever have a fire in your kitchen!

Electrical

Fires can happen anywhere in the kitchen. Near an electrical outlet, in the microwave, or even in the stove. Here are some tips to go by.

  • Electrical: If a fire starts, use a fire extinguisher, never douse it with water. Always call the fire department for an electrical fire, even if you have already put it out with the fire extinguisher.
  • Oven: Immediately close the oven door and turn it off. If the fire doesn’t go out right away, call the fire department.
  • Microwave: Close the microwave door and keep it closed. Turn the microwave off and unplug it if you can do so safely.

Grease

Grease fires should not be handled like any other kitchen fire. Rule number #1 never pour water on a grease fire. The best way to handle a grease fire it to smother it, if possible, and then let it die out.

  • If grease catches on fire in your cooking pan, quickly put on the oven mitt, then place the lid over the pan to smother the fire. Next try sliding the lid over the flames as opposed to dropping the lid down from above.
  • Turn off the burner and leave the pan where it is at so the pan can cool down.

You should never hesitate to call the fire department. But if it is a small, contained fire, you should follow the above steps to try to extinguish it while waiting for help to arrive. Also remember safety first to keep yourself and your family protected and call for help.

For kitchen cleaning up and fixing make sure to contact SERVPRO at (618) 667-8648!

Residential Smoke & Soot Damage Facts

5/12/2022 (Permalink)

smoke damaged wall and recepticle Smoke & Soot? Call SERVPRO.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Effingham-Mattoon-Charleston will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire & Smoke Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care as it were our own.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at (618) 667-8648

Flooded Basements in Metroeast Illinois

5/12/2022 (Permalink)

a flooded basement Flood Damage? Call SERVPRO.

A basement can flood at any time in the metroeast Illinois region, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Madison & St. Clair County's basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • Sump Pump Failure
  • And many more

Have a Basement Flooding Disaster?

Call Today - 618-667-8648

If flood water is not handled quickly it can grow causing additional damage to your basement and home. Remember, the longer you wait, the worse the problem will get.

If you have basement flooding its worth making a call to SERVPRO of Collinsville/Troy and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use S500 Industry Standard, IICRC Restoration protocol
  • Advanced Inspection and Extraction Equipment is used to mitigate the damage

Basement Flooded? Call Us Today: (618) 667-8648