Recent Posts

IIRC Certified Firm

9/19/2018 (Permalink)

SERVPRO of Belleville-O'Fallon is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Belleville-O'Fallon

SERVPRO of Belleville-O'Fallon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm.

The storms are rolling in!

9/7/2018 (Permalink)

St. Clair county is supposed to be getting hit by a storm within the next few days. Heavy rain causes flooding which can cause water damage to your home. Dealing with a flooded home, leaking roof, or any other disaster is very stressful. SERVPRO of Belleville-O’Fallon is ready for this storm. Our crews have been cleaning and checking all equipment making sure we are ready to help. If you’re home is affected by this storm here are some tips to use until we arrive:

• Remove as much water as possible by mopping or shop vac
• Wipe excess water from furniture, shelves, etc.
• Remove and prop up wet cushions, rugs, etc.
• Place aluminum foil or wood blocks under furniture to avoid water damage

SERVPRO Belleville-O’Fallon is available 24/7 for calls and services. If this storm brings damage to your home give us a call at 618-233-1289.

Do you know what to do after a fire?

8/30/2018 (Permalink)

Fires are never planned. They catch you off guard and take you by surprise. It is always best to be prepared for one and to know what to do when one strikes. From a small kitchen fire to a full house fire SERVPRO of Belleville-O’Fallon is always here to help. We have 25 years’ experience with disaster clean-up and restoration.

So, what do you do when a fire happens? Here are some helpful tips to use:


  • Limit movement to prevents soot being embedded in your carpet and upholstery
  • If your power is out empty the refrigerator and freezer
  • Change your HVAC filter, but leave the system off until a trained professional comes out


  • Attempt to wash any walls or painted surfaces
  • Shampoo any carpets or furniture
  • Consume any food or beverages that may have been close to the fire, heat or water

After experiencing a fire in your home or business, give us a call to have our professionals come out and make your fire damage look “Like it never even happened.”

Flooded basement caused by a broken pipe.

8/22/2018 (Permalink)

SERVPRO of Belleville-O'Fallon received a call for a flooded basement and they were not sure what the cause was. Once we arrived to the home we determined their was a pin size hole in the hot water pipe. The pipe had to have been leaking for a while. Almost the entire basement was wet. With the steam from the hot water mold started growing on the walls and contents. 

We were able to extract the water from the floor and remove all the damaged dry wall and contents. When you have a water leak in your home it is important to find the source quickly. Mold can grow fast and can be very harmful to you and your family.

SERVPRO is ready for any size water damage that occurs! Call us at 618-233-1289

We clean up almost any mess!

8/22/2018 (Permalink)

Did you know SERVPRO of Alton, Edwardsville & Granite City does bio hazard, crime scene, and vandalism clean up? 

Sometimes the unexpected and/or unwanted things can happen to or in your home or business. Whether it be from an animal coming in leaving a mess or nest, vandalism on the inside or outside, to a bad accident leaving bodily fluids. We are here to help with all of those cleaning needs. 

Our crews are trained to know what gear needs to be worn and what precautions need to be taken to make the mess look "Like it never even happened." We are available 24/7 for calls and services and our crews will work around the clock to clean your home or business.

Give us a call at 618-797-1392 

Demolition day

8/9/2018 (Permalink)

Fire Damage Demolition day Michael working hard removing the living room wall.

Our crew has been working very hard on this customers home. They experienced a fire in their attic. We have removed all the contents out of the home and began cleaning everything that was saved. Cleaning all the contents before returning it to the home is very important. We can remove the smoke smell and any soot damage to the customers belongings. If contents are not properly cleaned there is a chance you will bring that smoke smell back into your home. 

For this house a full demo is needed in the living room, dining room and kitchen. That means walls, ceilings and floor will need removed. The photo shows Michael working hard removing the living room wall. 

We understand the urgency of returning to your home. Our crews are available to work around the clock to restore your home!

Lighting strikes during a storm

7/31/2018 (Permalink)

Storm Damage Lighting strikes during a storm The holes in the garage ceiling caused by the lightening

During the last major storm we had; a house was struck by lightening. The lightening strike caused a small fire to occur in the home owners attic! Luckily it only burnt the attic and the rest of their home was safe. They did lose power and it blew their cable box.

Our crew is out cleaning all the walls, floors and ceilings, removing the insulation in the attic, cleaning the smoke smell and soot damaged contents and restoring this home back to before. We train our crews to know what chemicals to use and how to clean different types of contents. Anything from leather couches, antique china, clothes, books and more. 

We work hard everyday to make your home and contents look "Like it never even happened." 

We love receiving great reviews from our customers!

7/16/2018 (Permalink)

SERVPRO of Belleville-O’Fallon works very hard to satisfy all of our customers. We understand how stressful it is to experience a water damage in your home. Our crews will work around the clock to restore your home. We would like to thank all of our customers who have taken the time to leave us a wonderful review!

 “First of all Brenda, who answered the phone was so reassuring.  But Joseph Steinhauer was an incredible, incredible calming source.  He was on the phone immediately setting up a team and then proceeded with his inspection.  Hopefully we never need SERVPRO again, but if we did I wouldn't hesitate to call." -Ellen

 “5 stars in my book.  All of the staff at SERVPRO were extremely helpful, friendly and thorough!  I hope I never have to use you again because water damage stinks but if I do need someone I'll call you!! Many thanks for a great job!” -Abby

 “This was a great number of people that I talked to, very helpful.  I would give them the very highest recommendation to everyone.  Thank you so much for your help.  The cleaning was so great.”- Patricia

If water damage from a small pipe leak to a full house flooding happens to your home; give our office a call (618)—233-1289. Our crews are available 24/7 to make your water damage look “Like it never even happened.”

Stay safe in this extreme heat!

7/5/2018 (Permalink)

Lately the weather has been very dry, hot and humid. We have been on a heat advisory as well. Extreme heat is when the temperature is above 90 degrees for two to three days. During extreme heat evaporation is slowed and the body works harder to maintain normal body temperature.

Using these tips will help keep you cool and safe during this horrible heat.

  • Wearing light and loose clothing will keep you cooler. Dark tight-fitting clothing will trap in the rays; keeping the heat in.
  • Drink more water! Try to stay away from caffeine and alcohol as well.
  • Avoid high-energy activities and get help when doing hard manual work outside
  • Keep your home cooler by covering all windows with drapes or shades, using weather-strips on all windows and doors, and using an attic fan if you have one.

Check often on your elderly, neighbors and pets. This heat can cause dehydration, heat exhaustion, and heat strokes. Staying hydrated and cool will less your chance from any heat illness.

SERVPRO wants everyone to continue to have a fun, cool and safe summer!!

We aren't scared of storms!

6/27/2018 (Permalink)

Storm Damage We aren't scared of storms! Storms rolling in by our office in Troy.

Storms can be scary and we sure have had a few in the last week. There are many outcomes that can happen during a storm. Tree falling on your home or business, flooding, lighting strikes causing a fire, and many more. SERVPRO of Belleville-O'Fallon is always ready for your storm damage! Our crews are well trained and ready 24/7 to make your home or business look "Like it never even happened." 

SERVPRO can help you in many ways during or after a storm hits. We do roof tarps, board ups and immediate water and fire restoration and clean up! We understand how stressful it is to deal with damage to your home or business. Our crews work hard to quickly restore your home or business back to how it was before!

If you experience any damage this storm season be sure to give us a call! 618-233-1289